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SARAH CHEN
Case Manager
Workload & Case Intelligence
Tuesday, June 2, 2026 · Sarah Chen Full Report
Overview
47
CASES
Approved
18
Pending
15
In Prep
10
Expiring
4
Cases Opened vs Closed — Last 6 Weeks View all →
Apr 21Apr 28 May 5May 12 May 19May 26
Opened
Closed
Performance Metrics Set SLA targets →
Cases opened this week
3
= avg
Cases closed this week
4
↑ good
Avg case age
42d
on track
RFE response rate
92%
↑ above avg
Stalled cases (14d+)
2
Review
Capacity vs team avg
+8%
normal
Focus Today
Filter: Due Date by Urgency
Due Date by Urgency
Category
Passport Copy — Fatima Al-Hassan
Requested May 28 · 5 days overdue · Blocks I-129 filing
Try SMS — she's opened 2 emails without replying
I-94 Copy — Aisha Okonkwo
Requested May 30 · 3 days overdue · Required for extension filing
I-94 is retrievable from CBP — send her the link
RFE Response — Ravi Patel (H-1B)
Deadline June 11 · Vermont SC · 9 days left
H-1B Rule — Review 5 Employee Cases
Specialty occupation rule effective July 1 · 29 days · Counsel needed
Attorney Follow-up — Diego Reyes (Cap-Gap)
Sent to J. Hoffman · No response in 6 days · Escalate
Questionnaire Stuck — Priya Venkataraman
Section 3 of 5 · Stalled 7 days · H-1B extension at risk
Visa Expiry — Priya Venkataraman (H-1B)
Expires Aug 14, 2026 · 73 days · Extension pending adjudication
Visa Expiry — Arjun Krishnamurthy (H-1B)
Expires Aug 29, 2026 · 88 days · File extension now
DOS Social Media Vetting — 3 Employees
Required before consular appointments · 55 days to deadline
VSC Processing Delay — 4 Pending Extensions
Vermont SC now 8.5 months avg · File early renewals where eligible
Visa Expiry — Diego Reyes (H-1B Cap-Gap)
Expires Sep 30, 2026 · 120 days · Cap-gap status active
Passport Copy — Fatima Al-Hassan
Requested May 28 · 5 days overdue · Blocks I-129 filing
1 of 4 docs
I-94 Copy — Aisha Okonkwo
Requested May 30 · 3 days overdue · Required for extension filing
0 of 3 docs
Visa Stamp Copy — Arjun Krishnamurthy
Requested Jun 1 · Due Jun 8 · Required for H-1B extension
2 of 4 docs
I-140 Supporting Docs — Wei Zhang
Requested May 25 · 8 days overdue · L-1A renewal
2 of 5 docs
GovNotice Batch — 3 Cases
Processing delayed · Jun 1 · Follow up with USCIS
3 of 3 docs
Questionnaire Stuck — Priya Venkataraman
H-1B extension · Stalled 7 days
60% · 3 of 5
Questionnaire Started — Fatima Al-Hassan
I-129 petition · Sent June 1
20% · 1 of 5
Questionnaire In Progress — Diego Reyes
Cap-Gap extension · Active
80% · 4 of 5
Questionnaire Complete — Wei Zhang
L-1A renewal · Awaiting attorney review
100% · Done
RFE Response — Ravi Patel (H-1B)
Deadline June 11 · Vermont SC · 9 days left
Docs gatheredAtty reviewFiling readySubmitted
Attorney Follow-up — Diego Reyes (Cap-Gap)
Sent to J. Hoffman · No response in 6 days
Attorney Sign-off — Priya Venkataraman
Sent to M. Kaplan · No response in 4 days
Alert Failed — Priya Venkataraman (I-94 Expiry)
Failed Jun 1 · Bounced — mailbox full
Alert Failed — Arjun Krishnamurthy (Visa Expiry)
Failed May 30 · Recipient not found
Case Prep Snapshot 10 cases in prep · from 47 active
View All
Awaiting Docs
4
In Progress
3
Filed
2
Failed
1
Fatima Al-Hassan
I-129 · Passport copy outstanding
Aisha Okonkwo
H-1B Ext. · I-94 copy outstanding
Arjun Krishnamurthy
H-1B Ext. · Visa stamp outstanding
Kavya Reddy
H-1B · Questionnaire pending
Priya Venkataraman
I-129 Ext. · Submitted Jun 1
Diego Reyes
Cap-Gap Ext. · Under review
Omar Hassan
H-1B Transfer · In progress
Wei Zhang
L-1A Renewal · Filed May 28 ✓
Lin Chen
O-1 Petition · Filed Jun 1 ✓
Ravi Patel
RFE Response · Login loop
Can auto-retry once credentials are updated
Retry →
USCIS form library sync● Synced 2 hrs ago
Compliance
View All
Act Now
1
Plan Soon
2
Monitor
0
24 days to July 1
H-1B Specialty Occupation Rule Amendment — 8 CFR 214.2(h)
5 of your H-1B employees may have extensions pending. Degree-specialty alignment must be reviewed before the July 1 effective date.
Recently Accessed
Clear
Fatima Al-Hassan — I-129
Case INS-2024-0714 · 2 min ago
H-1B Specialty Occupation Rule
Policy Alert · 8 min ago
Ravi Patel — RFE Response
E-Filing Retry · 24 min ago
Diego Reyes — Cap-Gap Ext.
Case INS-2025-0512 · 1 hr ago
My Cases — All 47
Case List · 1 hr ago
Chase — Fatima Al-Hassan
Document Chase · 2 hrs ago